PEER REVIEWED PUBLICATIONS
Cahill, David, Thomas J. Goldsby, A. Michael Knemeyer, Carl Marcus Wallenburg (forthcoming, 2010), “Customer Loyalty in Logistics Outsourcing Relationships: An Examination of the Moderating Effect of Conflict Frequency,” Journal of Business Logistics.
Badurdeen, Fazleena, I. S. Jawahir, Haritha Metta, Sonal Gupta, Deepak Iyengar, and Thomas J. Goldsby (forthcoming), “Extending Total Lifecycle Thinking to Sustainable Supply Chain Design,” International Journal of Product Lifecycle Management.
Rao, Shashank, Thomas J. Goldsby, Stanley E. Griffis, and Deepak Iyengar (forthcoming, 2010), Electronic Logistics Service Quality (e-LSQ): Its Impact on the Customer’s Purchase Satisfaction and Retention, Journal of Business Logistics.
Wallenburg, Carl Marcus, A. Michael Knemeyer, Thomas J. Goldsby, and David L. Cahill (forthcoming, 2009), “Developing a Scale for Proactive Improvement in Logistics Outsourcing Relationships,” International of Journal of Logistics Management.
Li, Xun, Thomas J. Goldsby, and Clyde W. Holsapple (forthcoming, 2009), “Supply Chain Agility: Scale Development,” International of Journal of Logistics Management, Vol. 20, No. 3.
Fugate, Brian, Elizabeth Davis-Sramek, and Thomas J. Goldsby (forthcoming, 2009), "Operational Collaboration Between Shippers and Carriers in the Transportation Industry," International of Journal of Logistics Management, Vol. 20, No. 3.
Rao, Shashank and Thomas J. Goldsby (2009), “Supply Chain Risks: A Review and Typology," International of Journal of Logistics Management, Vol. 20, No. a, pp. 97-123.
Rao, Shashank, Thomas J. Goldsby, and Deepak Iyengar (2009), "The Marketing and Logistics Efficacy of Online Retail Channels," International Journal of Physical Distribution & Logistics Management, Vol. 39, No. 2, pp. 106-130.
Deepen, Jan, Thomas J. Goldsby, A. Michael Knemeyer, Carl Marcus Wallenburg (2008), “Beyond Expectations: An Examination of Logistics Outsourcing Goal Achievement and Goal Exceedance,” Journal of Business Logistics, Vol. 29, No. 2, pp. 75-105.
Li, Xun, Chen Chung, Thomas J. Goldsby, and Clyde W. Holsapple (2008), “A Unified Model of Supply Chain Agility: The Work-Design Perspective,” International of Journal of Logistics Management, Vol. 19, No. 3, pp. 408-435.
Griffis, Stanley, E., Thomas J. Goldsby, Martha C. Cooper, and David J. Closs (2007), “Aligning Logistics Performance Measures to the Measurement Needs of the Firm,” Journal of Business Logistics, Vol. 28, No. 2, pp. 35-56.
Griffis, Stanley E. and Thomas J. Goldsby (2007), “Transportation Management Systems: An Exploration of Progress and Future Prospects,” Journal of Transportation Management, Vol. 18, No. 1, pp. 18-32.
Goldsby, Thomas J., Stanley E. Griffis, and Anthony S. Roath (2006), “Modeling Lean, Agile, and Leagile Supply Chain Strategies,” Journal of Business Logistics, Vol. 27, No. 1, pp. 57-80 [Recipient of the Bernard J. LaLonde Award for Best Paper of 2007].
Autry, Chad W., Stanley E. Griffis, Thomas J. Goldsby, and L. Michelle Bobbitt (2005), “Warehouse Management Systems: Resource Commitment, Capabilities, and Organizational Performance,” Journal of Business Logistics, Vol. 26, No. 2, pp. 165-183.
Griffis, Stanley E., Martha Cooper, Thomas J. Goldsby, and David J. Closs (2004), "Performance Measurement: Measure Selection Based upon Firm Goals and Information Reporting Needs," Journal of Business Logistics, Vol. 25, No. 2, pp. 95-118.
Vickery, Shawnee K., Theodore P. Stank, Thomas J. Goldsby, Cornelia Droge and Robert E. Markland (2004), “The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct versus Indirect Effects,” Management Science, Vol. 50, No. 8, pp. 1106-1119.
Goldsby, Thomas J. and Sebastian Garcia-Dastugue (2003), “The Manufacturing Flow Management Process,” International of Journal of Logistics Management, Vol. 14, No. 2, pp. 33-52.
Griffis, Stanley E., Thomas J. Goldsby, and Martha Cooper (2003), “Web-Based and Mail Surveys: A Comparison of Response, Data and Cost,” Journal of Business Logistics, Vol. 24, No. 2, pp. 237-258.
Pohlen, Terrance L. and Thomas J. Goldsby (2003), “VMI and SMI Programs: How Economic Value Added Can Help Sell the Change,” International Journal of Physical Distribution & Logistics Management, Vol. 33, No. 7, pp. 565-581.
Stank, Theodore P., Thomas J. Goldsby, Shawnee Vickery, and Katrina Savitskie (2003), “Logistics Service Performance: Estimating its Influence on Market Share,” Journal of Business Logistics, Vol. 24, No. 1, pp. 27-55.
Goldsby, Thomas J., and James A. Eckert (2003), “Electronic Transportation Marketplaces: A Transaction Cost Perspective,” Industrial Marketing Management, Vol. 32, No. 3, pp. 187-198.
Robert Frankel, Thomas J. Goldsby, and Judith Whipple (2002), "Grocery Industry Collaboration in the Wake of ECR," International Journal of Logistics Management, Vol. 13, No. 1, pp. 57-72 [Recipient of the Accenture Award for Outstanding Paper of 2002].
Goldsby, Thomas J. and Douglas A. Boyd (2001), "WorldSpace's Satellite-Delivered Radio Service and the Market for Digital Receivers in the Middle East and Africa," Journal of Radio Studies, Volume 8, No. 1, pp. 29-53.
Stank, Theodore P., Robert Frankel, David J. Frayer, Thomas J. Goldsby, Scott B. Keller, and Judith M. Whipple (2001), “Supply Chain Integration: Tales from the Trenches,” Supply Chain Management Review, Vol. 5, No. 3, pp. 62-69.
Goldsby, Thomas J. and Theodore P. Stank (2000), "World Class Logistics Performance and Environmentally Responsible Logistics Practices," Journal of Business Logistics, Vol. 21, No. 2, pp. 187-208.
Goldsby, Thomas J. and David J. Closs (2000), "Using Activity-Based Costing to Reengineer the Reverse Logistics Channel," International Journal of Physical Distribution & Logistics Management, Vol. 30, No 6, pp. 500-514.
Stank, Theodore P. and Thomas J. Goldsby (2000), "A Framework for Transportation Decision-Making in an Integrated Supply Chain," Supply Chain Management: An International Journal, Vol. 5, No. 2, pp. 71-77.
Stank, Theodore P., Thomas J. Goldsby and Shawnee Vickery (1999), “The Effects of Service Provider Performance on Customer Satisfaction and Loyalty of Store Managers in the Fast Food Industry,” Journal of Operations Management, Vol. 17, No. 2, pp. 429-447.
Closs, David J., Thomas J. Goldsby, Anthony Roath, James A. Eckert, and Stephen Swartz (1998), “An Empirical Comparison of Anticipatory and Response-Based Supply Chains,” International Journal of Logistics Management, Vol. 9, No. 2, pp. 21-34 [Recipient of the Andersen Consulting Award for Outstanding Paper of 1998].
Stank, Theodore P. and Thomas J. Goldsby (1998), “Bridging the Gap Between Academic Responsibilities and Practical Application in Logistics,” Journal of Transportation Management, Vol. 10, No. 1, pp. 1-9.
Closs, David J., Thomas J. Goldsby and Steven R. Clinton (1997), “Information Technology Influences on World Class Logistics Capability,” International Journal of Physical Distribution & Logistics Management, Vol. 27, No. 1, pp. 4-17.
Eckert, James A. and Thomas J. Goldsby (1997), “Using the Elaboration Likelihood Model to Guide Customer Service-Based Segmentation,” International Journal of Physical Distribution & Logistics Management, Vol. 27, No. 9, pp. 600-615.
PUBLISHED BOOKS
Goldsby, Thomas and Robert Martichenko (2005), Lean Six Sigma Logistics: Strategic Development to Operational Success, J. Ross Publishing: Boca Raton, FL.
BOOK CHAPTERS
Goldsby, Thomas J. and Sebastián Garcia-Dastugue (2008), “Lean Thinking and Supply Chain Management,” book chapter in Supply Chain Management: Processes, Partnerships, and Performance, Supply Chain Management Institute: Sarasota, FL.
Goldsby, Thomas J. and Sebastián Garcia-Dastugue (2004, 2005, 2008), “The Manufacturing Flow Management Process,” book chapter in Supply Chain Management: Processes, Partnerships, and Performance, Supply Chain Management Institute: Sarasota, FL.
Goldsby, Thomas J. and A. Michael Knemeyer (2007), “Contract Logistics in the North American Market,” in Handbuch Kontraktlogistik: Das Management komplexer Logistikdienstleistungen (Handbook of Contract Logistics: The Management of Complex Logistics Services), Wiley-VCH Publishing.
Goldsby, Thomas J., Michael R. Crum, and Joel Sutherland (2006), “Transportation Management,” in Global Supply Chain Management, Sage Publishing.
Sutherland, Joel, Thomas J. Goldsby, and Theodore P. Stank (2004), “Leveraging Collaborative Transportation Management (CTM) ples to Achieve Superior Supply Chain Performance,” in Achieving Supply Chain Excellence through Technology, Vol. 6, Montgomery Research: San Francisco, CA, pp. 192-196.
RESEARCH MONOGRAPHS
Goldsby, Thomas J. and Theodore P. Stank (2004), Collaborative Transportation Management, CPFR white paper, Voluntary Interindustry Committee for Standards (VICS).
Crum, Michael and Thomas J. Goldsby (2002, 2001, 2000), Temperature-Controlled Logistics Report, Annual Industry Report distributed by C.H. Robinson Worldwide, Inc.
Goldsby, Thomas J. (2000), A Comparative Analysis of Agricultural Transportation and Logistics Systems in the United States and Argentina, funded by a grant from Midwest Agribusiness Trade Research and Information Center (MATRIC) and published by the Center for Agriculture and Rural Development (CARD), Iowa State University.
Closs, David J., M. Bixby Cooper and Thomas J. Goldsby (1997), Beverage Container Return Analysis, an economic analysis prepared for the Michigan Beer & Wine Wholesalers Association, Michigan Grocers Association, and Michigan Soft Drink Association.
PUBLISHED CASE STUDIES
Goldsby, Thomas J., Michael G. Goldsby, Robert Martichenko and Brent Buschur (2000), "Expendable versus Returnable Shipping Containers at Toyota Motor Manufacturing, Indiana," funded and published by the Council of Logistics Management.
Goldsby, Thomas J. (2009), “Six Sigma and Cash Flow: What Every Operations Manager Should Know about the Drivers of Cash Flow,” SixSigmaIQ, http://www.sixsigmaiq.com/.
Goldsby, Thomas J. (2009), “Weakened Links: Lean Times in the Auto Supply Chain,” BusinessLexington, April 3, pp. 24-25.
Goldsby, Thomas J. (2008), “Lean Six Sigma Logistics: Surviving and Thriving in the Eye of the Storm,” Revista Logistec (Chile), August-September.
Eitelwein, Oliver, Thomas J. Goldsby, Terrance L. Pohlen, and Carl Marcus Wallenburg (2008), “The Evolution in Supply Replenishment Models: New Opportunities to Create Value,” Supply Chain Management magazine (Germany), August.
Goldsby, Thomas J. (2008), “Lean Six Sigma Logistics: A Solution in these Troubled Times?” Enfasis Logistica, March.
Goldsby, Thomas J. (2006), “The Trials and Tribulations of Supply Chain Management Research,” Decision Line, Decision Sciences Institute newsletter.
Goldsby, Thomas J. (2004), “Getting Lean and Mean in Logistics,” CLM Comment, quarterly publication of the Council of Logistics Management.
Goldsby, Thomas J. (2004), Logistics and Supply Chain Management Education at The Ohio State University, Distribution Business Management Journal, Vol. 2 (Spring).
Goldsby, Thomas J., Katrina Savitskie, Theodore P. Stank and Shawnee K. Vickery (2001), “Web-based Surveys,” Reaching Potential Respondents On-Line,” Decision Line, Decision Sciences Institute newsletter.
Goldsby, Thomas J. (2000), “Comparing Grain Transportation in the U.S. and Argentina,” Iowa Ag Review, Center for Agricultural and Rural Development, Iowa State University.
Goldsby, Thomas J. (1999), "Closing In on the True Costs of Service," Transportation Trends, Deloitte & Touche National Transportation Industry Practice, Volume 1, No. 2 (May).
Goldsby, Thomas J. (1999), "Identifying Profitable Customers in a Competitive Market," Transportation Trends, Deloitte & Touche National Transportation Industry Practice, Volume 1, No. 1 (February).
Closs, David J., Thomas J. Goldsby and Anthony S. Roath (1997), “Improve Supply Chain Management,” USA & Europe in Business 1997, European Council of American Chambers of Commerce: London, 129-132.
Closs, David J., M. Bixby Cooper, Steven R. Clinton and Thomas J. Goldsby (1997), “Les Nouvelles Dimensions World Class Logistics: Quels enseignments pour une Europe en Mutation,” Logistique et Management, Volume 5, No. 2, pp. 35-43.
Bowersox, Donald J., David J. Closs and Thomas J. Goldsby (1996), Instructor’s Manual to Accompany Logistical Management: The Integrated Supply Chain Process, McGraw-Hill.
WORKING PAPERS
Stank, Theodore P., Robert Frankel, David J. Frayer, Thomas J. Goldsby, Scott B. Keller, and Judith M. Whipple (2000), Supply Chain Integration in the Food and Consumer Goods Industries, Staff Paper 00-46, Michigan State University College of Agriculture.
REFEREED CONFERENCE PROCEEDINGS
Rao, Shashank, Deepak Iyengar and Thomas J. Goldsby (2008), “Process Management in the Service Supply Chain: The Case of Outsourced Information Technology Services,” Proceedings of the CSCMP Educator’s Conference, Council of Supply Chain Management Professionals: Lombard, IL.
Goldsby, Thomas J. and Deepak Iyengar (2007), “Supply Chain Management Immersion: The MBA Experience at the University of Kentucky,” Proceedings of the CSCMP Educator’s Conference, Council of Supply Chain Management Professionals: Lombard, IL.
Rao, Shashank and Thomas J. Goldsby (2007), “Radio Frequency Identification: Looking to Process Improvement as a Source of Financial Return,” Proceedings of the CSCMP Educator’s Conference, Council of Supply Chain Management Professionals: Lombard, IL.
Goldsby, Michael G. and Thomas J. Goldsby (2003), “Bridging the Entrepreneurial Firm with its Environment through Supply Chain Management,” Annual Conference Proceedings of the Southern Management Association.
Caltagirone, John A., Thomas J. Goldsby and Stanley Griffis (2002), “How Logistics Information Systems are Changing the Rules,” Annual Conference Proceedings, Council of Logistics Management: Oak Brook, IL.
Goldsby, Thomas J. and Kevin Obert (2001), “Push vs. Pull: An Epic Battle?” 2001 APICS International Conference and Exposition: Exploring New Frontiers.
Goldsby, Michael, Krishnan Ramaya and Thomas J. Goldsby (2000), “Towards an Understanding of Country Factors in the Formation of International Cooperative Arrangements in Logistics and Operations: An Empircal Examination,” Annual Conference Proceedings of the Southern Management Association.
Bowersox, Donald J., David J. Closs, Thomas J. Goldsby and Theodore P. Stank (1998), “World Class Logistics: 1998 Study of North American Processes,” Annual Conference Proceedings, Council of Logistics Management: Oak Brook, IL.
Closs, David J., M. Bixby Cooper, Thomas J. Goldsby and Steven R. Clinton (1997), “World Class Logistics: A Two Year Review,” Annual Conference Proceedings, Council of Logistics Management: Oak Brook, IL.
Goldsby, Thomas J. (1997), “The Role of Convenience in Consumer Recycling: Implications on the Forward and Reverse Channels of Distribution,” Marketing and Public Policy Conference Proceedings, Volume 7, Easwar Iyer and George Milne eds.
Goldsby, Thomas J. and Michael G. Goldsby (1997), “The Four P’s of Green Marketing: A Critical Review of the Literature,” Academy of Marketing Science Conference Proceedings, Volume 20, Elizabeth J. Wilson and Joseph F. Hair, Jr. eds.
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